Last Updated: February 2026

This Privacy Policy explains how Butler Wellness Group, Inc. (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you access or use our website, products, services, programs, and communications (collectively, the “Service”). It also explains your privacy rights and choices.

By using the Service, you agree to the collection and use of information as described in this Privacy Policy.

1. Interpretation & Definitions

Interpretation
Words with initial capitalization have meanings defined below, whether used in singular or plural.
Definitions
For purposes of this Privacy Policy:

• Account means a unique account created for you to access parts of our Service.
• Company means Butler Wellness Group, Inc., based in Bay Village, Ohio, United States.
• Cookies are small files placed on your device that store certain browsing information.
• Device means any device that can access the Service (computer, phone, tablet).
• Personal Data means information that identifies or can reasonably identify an individual.
• Service means our Website and related offerings and communications.
• Service Provider means any third party that processes data on our behalf (e.g., website hosting, analytics, payment processing, email/SMS delivery).
• Third-Party Social Media Service means a social network or platform you may use to access or interact with the Service.
• Usage Data means information collected automatically when you use the Service (e.g., pages visited, time on page, device/browser type).
• Website means the Butler Wellness Group website located at: www.butlerwellnessgroup.com
• You means the person (or legal entity) using the Service.

 

2. Information We Collect

A. Personal Data You Provide

When you use our Service, you may provide:

• Name
• Email address
• Phone number
• Mailing address (billing/shipping)
• Order details and customer support messages
• Any information you submit via forms, questionnaires, booking tools, surveys, or consultations

B. Usage Data (Collected Automatically)

We may collect data such as:

• IP address
• Device type and browser type
• Pages visited and time spent
• Referring URLs
• Clickstream behavior and general site performance metrics

C. SMS Consent and Mobile Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Information sharing with subcontractors for support services (e.g., customer service) is permitted. All other use cases exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

3. Tracking Technologies & Cookies

We use cookies and similar technologies (such as pixels, tags, and scripts) to operate our website and understand usage.

Types of Cookies We May Use

• Necessary / Essential Cookies (Session Cookies) – Used to provide core functionality (security, authentication, site navigation).
• Cookie Notice Acceptance Cookies (Persistent Cookies) –Used to remember your cookie preferences.
• Functionality Cookies (Persistent Cookies) – Used to remember choices (preferences, login settings).
• Performance / Analytics Cookies (Persistent Cookies; may be third-party) – Used to understand traffic, interactions, and site performance.

You can control cookies through your browser settings. If you disable cookies, some features may not work properly.

 

4. How We Use Your Information

We may use Personal Data to:

• Provide and maintain the Service
• Process transactions and fulfill Orders
• Manage your Account and customer relationship
• Provide customer support and respond to inquiries
• Send appointment confirmations and service updates
• Send marketing communications (you can opt out)
• Improve our website, offerings, and user experience
• Analyze trends and measure campaign effectiveness
• Detect and prevent fraud or security issues
• Comply with legal obligations and enforce policies
• Support business transfers (merger, acquisition, restructuring)

 

5. How We Share Your Information

We may share your information in limited circumstances, including:

A. Service Providers
We may share information with vendors who help us operate the Service (e.g., payment processors, email/SMS tools, hosting, analytics). They are authorized to use your data only as needed to provide services to us.

B. Business Transfers
If we’re involved in a merger, acquisition, or asset sale, Personal Data may be transferred as part of that transaction.

C. Legal and Safety
We may disclose information if required by law or if necessary to:

• Comply with legal obligations
• Protect our rights or property
• Investigate potential wrongdoing
• Protect user or public safety
• Protect against legal liability

D. SMS Data Limits
As stated above: SMS opt-in/consent and mobile information are not shared for marketing/promotional purposes.

 

6. Retention of Your Personal Data

We retain Personal Data only as long as reasonably necessary to:

• Provide the Service
• Maintain business records
• Comply with legal obligations
• Resolve disputes and enforce agreements

Usage Data is generally retained for shorter periods unless needed for security, analytics, or legal compliance.

7. Transfer of Your Personal Data

Your information may be processed in locations where we or our Service Providers operate. Data protection laws may differ depending on location. We take reasonable steps to ensure adequate safeguards are in place.

8. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

• Request access to your Personal Data
• Request correction or updates
• Request deletion (subject to legal or operational retention needs)
• Opt out of marketing emails (via “unsubscribe” link)
• Opt out of SMS messages (text STOP)

To make a request, contact us using the information in Section 14.

9. Security of Your Personal Data

We use reasonable administrative, technical, and physical safeguards designed to protect Personal Data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10. Analytics & Advertising

We may use third-party tools to monitor and analyze usage and improve marketing effectiveness.

Google Analytics
Google Analytics helps us understand site usage and traffic patterns. Google may use collected data according to its policies.

Remarketing / Behavioral Advertising
We may work with third-party vendors to show ads based on visits to our site. These vendors may use cookies or similar technologies.
You can opt out of interest-based advertising through platform/device settings and industry opt-out tools.
Important: Your ability to “opt out” varies by browser/device and by vendor.

11. Email Marketing

We may send newsletters, educational content, promotions, and updates. You can opt out any time by using the unsubscribe link in an email or contacting us.

12. Payments

Payments are processed by third-party payment processors. We do not store your full payment card details. Your payment information is handled directly by the payment processor and governed by their privacy policies.

13. Children’s Privacy

Our Service is not intended for children under 18. We do not knowingly collect Personal Data from children under 18. If you believe a child has provided us with Personal Data, contact us so we can delete it.

14. Links to Other Websites

Our Service may include links to third-party websites. We are not responsible for their content or privacy practices. Review their policies before providing information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last Updated” date. If changes are significant, we may also notify you by email or prominent website notice.

16. Contact Us

If you have questions about this Privacy Policy or your data, contact us:
Butler Wellness Group, Inc.
Email: hello@butlerwellnessgroup.com
Phone: (216) 284-7345
Mailing Address:
27101 Knickerbocker Rd.
Bay Village, OH 44140